privacy policy
limited partnership company Sherpa Republic (hereinafter referred to as “the Company”), establish this Privacy Policy (hereinafter referred to as “this Policy”) as follows regarding the handling of users’ personal information in the services provided on our website (hereinafter referred to as “the Services”).”
Article 1 (Personal Information)
“Personal information” refers to the information specified in the Personal Information Protection Law, pertaining to living individuals, including information such as name, date of birth, address, telephone number, contact details, and other descriptions that can identify a specific individual, as well as data related to appearance, fingerprints, voiceprints, and information such as insurer numbers on health insurance cards, which can identify a specific individual solely from that information (personal identification information).
Article 2 (Methods of Collecting Personal Information)
Our company may ask users to provide personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver’s license number, etc., when users register for use. Additionally, our company may collect transaction records and payment information, including users’ personal information, from our partners (including information providers, advertisers, ad networks, etc., hereinafter referred to as “partners”) with whom the users have transactions.
Article 3 (Purposes of Collecting and Using Personal Information)

The purposes for which our company collects and uses personal information are as follows:

For the provision and operation of our company’s services.
To respond to inquiries from users (including verifying the identity of the user).
To send emails regarding new features, updates, campaigns, and information about other services provided by our company to users while they are using the service.
For necessary communications such as maintenance and important notices.
To identify users who violate the terms of use or who attempt to use the service for fraudulent or improper purposes and to refuse their usage.
To allow users to view, modify, delete, and check their registration information and usage status.
To bill users for usage fees for paid services.
Other purposes related to the above purposes.

Article 4 (Change of Purpose of Use)

Our company shall change the purpose of use of personal information only if it is reasonably deemed to be related to the purpose before the change.
In the event of a change in the purpose of use, our company will notify users of the revised purpose through the methods prescribed by our company or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)
Our company will not provide personal information to third parties without the prior consent of the user, except in the following cases permitted by the Personal Information Protection Law or other laws:

When it is necessary to protect the life, body, or property of a person, and obtaining the consent of the individual is difficult.
When it is particularly necessary for the improvement of public health or the promotion of healthy upbringing of children, and obtaining the consent of the individual is difficult.
When it is necessary to cooperate with a national institution, local government, or a person entrusted by them in executing affairs prescribed by law, and obtaining the consent of the individual may hinder the execution of such affairs.
When the following items are notified or announced in advance, and the company has filed a report with the Personal Information Protection Commission:
The purpose of use includes providing personal information to third parties.
The items of data provided to third parties.
The means or methods of providing to third parties.
The procedure to suspend the provision of personal information to third parties upon request of the individual.
How to accept requests from individuals.
However, in the following cases, the recipient of the information shall not be considered a third party:
When our company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
When personal information is provided due to the succession of business due to merger or other reasons.
When personal information is jointly used with specific individuals, and in such case, the items of personal information to be jointly used, the scope of joint users, the purpose of use of the users, and the name or name of the person responsible for the management of such personal information are notified to the individual in advance or placed in a state where the individual can easily know.

Article 6 (Disclosure of Personal Information)
When our company is requested by the individual to disclose their personal information, we will promptly disclose it to the individual. However, if disclosing it falls under any of the following cases, we may not disclose all or part of it. In such cases, we will promptly notify the individual of the decision not to disclose it:

When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
When there is a risk of significantly hindering the proper execution of our company’s business.
When it would violate other laws.
Notwithstanding the provisions of the preceding paragraph, we generally do not disclose information other than personal information such as browsing history and characteristic information.

Article 7 (Correction and Deletion of Personal Information)
Users may request correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information held by our company if it is found to be incorrect. Users can make such requests to our company through the procedures established by us.

If our company determines that it is necessary to respond to a request from a user under the preceding paragraph, we will promptly proceed with the correction, etc., of the relevant personal information.

When our company has corrected, etc., personal information based on the provisions of the preceding paragraph, or when a decision has been made not to carry out correction, etc., we will promptly notify the user of this decision.

Article 8 (Suspension of Use, etc., of Personal Information)
If requested by the individual, our company will promptly conduct necessary investigations if personal information is being handled beyond the scope of the intended use or if it has been acquired through illegitimate means, and if requested, suspend or delete its use (hereinafter referred to as “suspension of use, etc.”).

Based on the results of the investigation in the preceding paragraph, if our company determines that it is necessary to respond to the request, we will promptly suspend the use, etc., of the relevant personal information.

When our company suspends the use, etc., of personal information based on the provisions of the preceding paragraph, or when a decision is made not to suspend the use, etc., we will promptly notify the user.

Notwithstanding the preceding two paragraphs, if suspending the use, etc., involves significant costs or if it is otherwise difficult to suspend the use, etc., and if alternative measures are necessary to protect the rights and interests of the user, we will take such alternative measures.

Article 9 (Changes to the Privacy Policy)
Except for matters stipulated separately in laws or in this Policy, the contents of this Policy may be changed without prior notice to users.

Unless otherwise specified by our company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)
For inquiries regarding this Policy, please contact the following office:

Please contact us here.